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Community Services

About Our Services

Community Services provides a variety of programs and services to help enrolled residents of the Gila River Indian Community find the shortest route to financial and social supports. Working under numerous programs, staffs in 7 community-based service centers deliver the numerous District Assistance Programs by providing short-term financial support when needed to clients and assisting them as they work toward their goal of self-sufficiency. Various Community Services caseworkers will meet with clients to discuss short-term and long-term goals and other services available to them during intake and outreach.  They also respond in crisis situations. In these situations, staffs assess the immediate needs of clients and make whatever referrals are required.

The financial assistance that is provided may include:

  • --Funds for food, shelter, clothing and other household items through one or more programs, such as Food Distribution/Commodities Program, Maternal & Child Nutrition/WIC Program, Dialysis Support Program and TERP
  • --Direct financial assistance for part or all of electricity, gas, and in some cases, water utility bills for those homes that only have swamp coolers for cooling, through its tribally-funded Home Energy Assistance Program (HEAP) and/or the federally-funded Low-income Heating and Energy Assistance Program (LiHEAP)
  • --Other benefits such as back to school and clothing allowance through the Education Affordability Program (EAP), which is available to all enrolled Gila River Indian Community members living off or on the Community
  • --For our Elderly and Disabled Community members, benefits are provided through our Elderly and Disabled Quality of Life Program (EDQLP)
  • --Temporary relief on an as needed basis for those Community members who experience an unexpected illness, injury, natural, technological, or human-caused event through the Temporary Emergency Relief Program (TERP)
  • --Limited Government services for bee control, emergency home repairs not exceeding $100, and Enrichment and Enhancement for District-wide enrichment and enhancement activities for enrolled Community senior citizens, youths and adults participation for group activities and events
  • --Burial Assistance up to $500 for all eligible resident and non-resident enrolled members of the Gila River Indian Community.


Community Services also administers the Community’s Recreation Program, and its division, the Wellness Center; the Dialysis Support Program for enrolled Dialysis patients and kidney recipients; Maternal & Child Nutrition/WIC Program; Food Distribution/Commodities Program; and the Elderly Services Division.

The Elderly Services Division is responsible for assisting the Community’s resident elderly and disabled population in provides personal and professional liaison services, in concert with other services offered by the Department and other Community, State, and Federal agencies, such as BIA, AHCCS, ALTCS, Social Security Administration, GRIC Social Services, etc.  Work directly with elderly and disabled to assist in filling out and completing necessary forms for assistance programs as well as accompanying clients to interviews or other formats where their presence is required.

The Community Services and its 7 District Service Centers also receives intake applications for Housing assistance, which are reviewed and approved by the Community Housing Department; and for Temporary Emergency Relief Program, which are reviewed and approved by the Office of Emergency Management.

Community Services Policies

Community Services policies are governed by authorized legislated programs enacted by Community Council resolutions, state and federally funded programs, which determine how assistance is delivered throughout our community. For information on these policies, please contact your designated district service center.

Appealing assistance decisions

There may be times when clients disagree with decisions that are made about their assistance. If this happens, they can contact write to their caseworker, or District Service Center Coordinator to request an internal review. All appeals must be in writing and on an appeal form available at all District Offices.  The original decision will be reviewed by a supervisor. Within ten working days of the request, the client will receive a written notice telling them of the outcome of that review.

If they still disagree with the decision, clients may be able to submit an appeal to the caseworker’s supervisor, the Elderly Services Coordinator, and for those decisions rendered by the District Service Center Coordinator or Elderly Services Coordinator; clients may be able to submit an appeal to the Community Services Director or designee.
Appeals must be made in writing and filed within 30 days of the client’s receiving the decision of the initial internal review. Appeal forms are available at all Community Services offices or directly from the Community Services Director’s Office. Completed forms should be hand-delivered or mailed to:

Community Services Department
Appeals
Post Office Box 2137
Sacaton, Arizona  85247 520-562-9691

Upon receipt of appeal, appeal will be forwarded to the appropriate District, Division, Program or Department for processing of said appeal.